Our Exchange & Return Policy

We stand behind the quality of our products and want you to be satisfied. We value our repeat customers.

We guarantee our products to be free of manufacturer's defects in workmanship and delivery damage. We will replace or refund any such items. Please contact us at info@Jacobs-Kitchen.com or call tollfree 866-784-8962 (707-933-0807) to arrange such an exchange or refund.

Products returned for other than the above may be returned for a refund of the purchase price only. The products must be unused and in their original packaging. The customer is responsible for all incoming and outgoing freight. The refund will be credited to the original method of payment.